Customer Testimonials in Florissant, MO
Arturo and team has been a pleasure to deal with and so efficient. Arturo is very knowledgeable and kind. Love that you can handle almost everything online not many dealers have made that step into the 21st century yet. Will defiantly be coming back to Marty Cancila for any future needs.
They have went above and beyond to try to help a person like me bad credit nothing but my word and a dream to get me toy dream car. Thank you so much Alpha for the encouragement to pursue and the sales man that i spoke with a few moments ago. Thank your entire team helping me and encouraging me. Even if it doesn't happen it is a beautiful feeling to have a company put in such effort. Thank you so much I wish them all blessings.
My husband and I needed to replace our car right away but our options were slim. Alpha was amazing at being transparent about what we were facing but he still worked hard for us!! We were lucky to be approved and we purchased the car we wanted. The biggest factor for us was the honesty. He's such a humble guy! I would send everyone I know to him! Tyger
Great service, experienced sales reps. Great location. I purchased a 2018 Chevy traverse from this dealership and Amanda was amazing in assisting me during the whole process.
The people at the dealership were very friendly. Alpha was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replaced.
I was referred to the Marty Cancila dealership by a business associate and can truthfully say my Jeep Grand Cherokee buying experience was excellent. Dylan Moody was my sales associate and handled the transaction quickly and efficiently. Most of the sales process was conducted by telephone and once I arrived and signed the required documents, I was on my way. Dylan called me a few days later to ask if I had any issues. Great customer service! Thanks!
I corresponded with Dave via email due to Covid and because I live a few hours away. I must say he was one of the best sales professionals I have ever dealt with in a long time. Dave was professional, courteous, and took the time to answer all of my questions. Not only did he treat me well he provide an excellent offer. Dave was awesome to say the least!
I shopped around for a few weeks and ended up back at Marty Cancila for my purchase. There was no pressure at all and the staff was very helpful.
I told the Rollin Collins and Alpha Nickelberry at Marty what I wanted in my new Chrysler 300 & it was delivered as plan with no problem at all. ☆☆☆☆☆
I started with the internet search, the results were positive. I received a call back almost immediately from (Lamont). Requested information about the vehicle I was interested in, it was in stock, made an appointment with Lamont, he wasn't available that day but had (I think TK) call me to confirm my appointment and he would meet with me. I walked into the dealership and was greeted immediately by the owner!!! Tony Ware was assigned to me as the consultant. The financing with Mike Hilfink, went extremely well, also. From the time entering the dealership until I left, the ...
Everyone worked hard to make this deal for me. Joe Vogt was especially helpful in making sure all went well. Mile Hilfrink, the financing manager, had everything ready to go and closing went smoothly. I would recommend this group if you are looking to purchase a car.
A fine group of salesmen who were more than patient with my endless questions and concerns. The floor manager was forever willing to ease my mind with my numerous concerns and kept me informed about the progress of my car from order requirements to production schedual to final delivery. I have never had such a pleasant experiance in buying a new car in my adult life ( I am 57 years old ).
Excellent experience buying my first brand new car! Jordan Slayback and Pete Thibodeau were both great to work with! Very helpful and patient, and were able to give me an excellent deal on my Renegade! I honestly couldn’t be happier with my purchase!
Very pricey and friendly they took care of my father and I ! Alpha and Julie were excellent I would recommend everyone to Marty Canceila Dodge
I have been coming here for over 5 years. Every time I come I get what I want and they have a awesome team. Thanks so much!!!
They went out of their way to make sure my wife got the Jeep of her dreams. They searched endlessly to try and find one that was in her price range, when that failed they custom built a 2020 that matched her price. Paperwork was a smooth quick process unlike some that I have dealt with. Overall great buying experience and have already recommended them to others. THANKS
Marty Cancila is by far the BEST dealership around.. Pete made the purchase of our 2019 Challenger GT plus, simple and easy from start to finish.. Jordan has gone above and beyond as well.. Both made us feel like family... Marty Cancila is now our only stop when buying our next vehicle.. 😊👍?
I pretty much knew what I wanted when I stopped in to this dealership. Mark in sales and Mike in finance were great to deal with and I had a no nonsense experience.
My experience at Marty Cancila on Saturday, August 31, 2019 was nothing short of IMPECCABLE! Mr. Cortez made me feel at ease, relaxed and like family. I entered the dealership in a nervous, uncertain mind frame but Mr. Cortez spoke with calmness, knowledge, professionalism, and without any pressure which made me feel like I wasn’t purchasing a vehicle, but actually building a relationship. Mr. Jordan added the toppings by making sure my BRAND NEW 2019 Dodge Journey was clean to his standards and I truly appreciate his efforts. Plus he did it with a HUGE smile on his face! OOOH…sorry I ...
Great selection of inventory. The car buying & finance process were seamless and everyone was very kind and professional. I would definitely recommend purchasing your next vehicle here.
Theyre team is so helpful and professional they help me out thru the process and explain every details to me. I definitely recommend MARTY CANCILA to my people
Joshua Arquinzoni Was very helpful in the process of buying my car, not only was he very helpful he was super friendly, funny and answered all the questions I’ve had.. even after I bought the vehicle he gave me contact information Incase I had any other questions. Joshua also made sure I was happy with the vehicle before I left, gave me a full tank of gas.
Cortez Thompson is the man to visit. Keeps in close contact and takes it upon himself to go the extra mile. Just talking to him for a little bit and I could tell customer service was very important to him. When there were a few bumps in the road he called me for two days trying to make the deal work.
If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond to make it right. I had a small issue and he took it upon himself to speak with Tony and they made sure to take care of me and make everything right. My vehicle was serviced fast and accurately thanks to Bill in service
I was taking my car in for a repair, and was approached by Dave, who the absolute best!!!! The damages to my car was a bit much more than I expected. I then walked onto the showroom floor, where I was approached by salesman Mr. Mark Ware. His attentiveness to my needs, just by observing me, was totally awesome, and left me speechless!! I was looking at a jeep, which he then advised me about the rebates on the 300's. He allowed me to test drive the car and i fell in love with it. I just did not want ...
I'm very well pleased with the truck I have and the people who helped me I would reccomend all my family and friends to this service store.
They were very easy to deal with. Very fair on my trade in as well. Didn’t try and up sell me stuff I didn’t need.
I never bought a car from this dealership before, until today. I found Pete Thibodeau to be very respectful and very knowledgeable. It was a Great Experience!
Pete did a great job explaining all of the new features of our new Jeep Compass. He took his time to make sure my wife and I understood how to use all of the applications and special features. We really appreciated his time and assistance. Overall, the experience was very smooth and easy!
Easy had the vehicle we wanted worked out a price and it was done. Pete took our offers to powers to be and mover the deal along. Made sure my wife knew about all options and how everything worked before we left the lot.
When I walked in this location Pete Thibodeau was the first to greet me and introduced me to Rick Bockhoff..and they jump right into helping me get finance in my car I really appreciate them both without them I would not of been rolln away with my Car...Thanks again guys and I will be sending people your way
If your wanting a car at a good rate with quality service this is where your want to go. Mark was very thorough and knowledgeable on the cars in the lot!
This was our second time purchasing a new car from this dealership. Mark Ware, helped us to find the perfect car for us. Everyone we had contact with at the dealership made us feel appreciated.
This place is awesome.Very helpful and patience.They all worked very hard to get me in my new car that I'm so very blessed to have.Mark Ware is a man God.He plays his Gospel music
This is my fourth truck purchase from this dealer. Any problems were fixed in a timely matter and to my satisfaction.Always looking to please.
I just purchased my second Jeep from Pete Thibodeau and Jordan Slayback last night. They have always taken great care of me and that is why I will continue to purchase my vehicles from there and recommend them to others!
Awesome Team, I needed some additional things done to get my car right and he made sure that service got the work done. That’s why I go back to work with their team! Rick Mark Simone are the best!
I was in search of a new vehicle and stopped into Marty Cancila Automotive group on North Hwy 67 in Florissant Missouri. I was impressed with Pete Thibodeau one their sales professionals knowledge of the vehicle that I was in search of and how he worked diligently to get me exactly what I wanted. Needless to say Pete is a great asset to this Dealership and I feel very happy with the type of services the entire staff provided. C.Fisher
I have bought several cars with Mark. He is always professional, it’s a pleasure to work with him always and also with Simone! Thanks!
Salesman Mark was very helpful - pulled several cars into the service bay so we could look at them under the lights. Honest negotiations and quick to the point. I was very happy with the experience.
I have been to Marty Cancila multiple times and each time i’ve bought a car. Mark Ware was excellent helping find a car to fit my needs and in my price range. I will always choose this dealership.
It was a very professional experience and I got what I wanted , they were very helpful and had good customer service. thank you for the help .
Your service was absolutely amazing. You were fast but didn’t leave details out. There aren’t enough words you guys were great! Thank you
i had a issue with the service dept at Marty Cancila Dodge..i received a call from the dealer ship about my visit.. I appreciate the call..and how they took care of me the customer and acknowledged the issue and solved the problem...i am satisfied with the outcome, and i would recommend their services...anyone can have a issue or a problem its how you resolve the problem that counts....
I would like to thank Cortez Thompson , for the great customer service he performed. It's been awhile for me , since purchasing a brand new vehicle. I didn't know what to expect from dealing with so many unreliable car salesmen. But I have to say, there was something about Cortez that shined a light on the whole situation. (Car Buying Experience) I'll be coming back and so will friends and family members! Thank you once again, Mr. Cortez Thompson. You gave me hope sir. You made it happen for me. I would also like to thank Mike Hilfink ...
Pete Thibodeau was excellent to work with and was very attentive to our needs and wants. We were never pressured in to anything we didn't want. The whole experience was easy and Pete helped us every step of the way! Cannot recommend him more!
The folks at Marty Cancila are the best. They stayed late on a week night to finish the deal and had the truck cleaned, fueled up and ready to go the next day when I said I'd be there.. Our saleswoman was great! She made the experience a memorable one. Thank you Mary and Gary!
We were treated with up most respect and very knowledgeable. Listened to all of our expectations and got us the vehicle that met them. Very satisfied with service and vehicle.
Mark Ware was the best! Im glad to have meet a person like him. He was professional, helpful, caring. He took his time and made sure our needs where meet. I will be sure to pass him along to ones that are interesting in buying a car. I felt rite at home.
I had an amazing experience at Marty Concila Dogde Chrysler in Florissant. I applied online and was contacted immediately by Sammonne, who was so incredibly nice, easy to work with and sensitive to my needs. Follow up calls were done when promised and I was given a salesman's name who was waiting for me at my appointment time. When you first walk in the door you feel that this is a great place to be, not just to shop but the employees made the atmosphere enjoyable. Mark was very patient and went the extra mile to make sure I ...
I visited Marty Cancila just to weigh my options on if I wanted to get a new car. My boyfriend and I walked around the lot checking out the cars and prices. We worked with Pete Thibodeau he was very helpful and full of knowledge about cars. The car that I did purchase was not on Marty Cancila's lot but Pete assured me that as soon as the car came in he would give me a call to come check it out. Pete was prompt and on time with getting me in to look at the car possibly before ...
I drove back from Virginia with no heat in my car (very cold- brrrr) and went straight to Marty for a new vehicle. Pete and Jordon went above and beyond to find the Journey I wanted - right color and all the features. 5 star treatment all the way. I enjoyed Pete's hockey stories while waiting for the paperwork to process. He is very knowledgeable about both cars & the Blues. This was my 4th purchase from Marty Cancila.
Pete Thibodeau was amazing from start to finish. Thus is actually my second car from Marty Cancila, I purchased my first car 10 years ago and it was a certified pre-owned, it ran wonderfully all these years and I never had a single issue with it, so I knew I would be returning to this dealership. Pete greeted me like a family, and the experience was warm, genuine and incredible. We talked about not just cars but any and everything under the sun while we waited for the financing to go through. He showed me his inventory, New and pre-owned, pulled ...
I gave this dealership 5 stars because they are just amazing. As soon as you walk through the door, someone is there to greet you. Everyone says hi, they have really awesome customer service skills. Pete Thibodeau really makes you feel welcomed. He kept a conversation going with me and my boyfriend all day when I was there. Not once did I feel like I wasn't welcomed or important. Pete is just an amazing employee. He needs a raise! Jordan and Pete did a really nice job making sure I got the jeep I wanted. I love everything about that ...
Pete Thibobeau, Sammonne, and Gary. We're great and worked very hard to get my family and I into a brand new vehicle. Great Experience. We had reservations about being approved but after working with them I was in shocked and still am. After speaking with them I felt like they truly cared and put forth effort to make it happen. I didn't feel slighted not one bit. I am beyond grateful for how we were treated and how sincere they were in helping us. Not to mention we had already been turned down at previous dealerships. Also this ...
I went in to get a nice car and I received that with the help of pete thibodeau and simone. They was awesome and very helpful. I love my new 2017
Thank you Pete Thibodeau for being a great help I really love my car it’s everything to life my experience was great and to made sure I got the car that I wanted
We had a very good experience at Marty Cancila Chrysler-Dodge. Jordan Slayback initially worked with us online, and Pete was our salesman. Pete worked with us to come to a fair price on our Durango. Mike, in Finance, was efficient and likable. Before leaving the dealership, Pete explained all the features of our car very thoroughly. He was both professional and personable throughout the purchase. It was a nice touch for Jordan to come out and thank us as well. All in all, this was a good experience.
been there 14 years ago.third van we bought . very professional and friendly.never had a bad experience.would recommend this dealership. very clean showroom.
Didn't expect to even get a at the day I got there. Was just going to look around and get some quotes. Ended up finding a car in my price range that I Love! The whole team is amazing & works with you/meets you half way. Thank You ??
He was able to get me in what I wanted plus extras.....will a lower payment than what I was expecting. All I can say is AWESOME!
I went in just to take a look at a car and ended up buying a car! The staff was nice and friendly and everyone was a big help and very professional. I'll be sure to do business again in the future.
I went in fully expecting to be driving back off with my Impala. Mr.Pete did what he could to help me and was very personable. I told him what I liked and he got me exactly that. Couldn’t be happier.
This dealership make buying a car stress free. When your credit need work. This team do all they can to make it happen. I'm so please. Thank you so much.
I had an overall great experience. The new car salesman Pete, was very polite, courteous and a great all around person, he was also very professional. Dan, in financing was also very professional and he explained everything perfectly to my understanding. Ms. Cydney, was a very pleasant young lady and she was also very nice to speak with in person as well as on the phone. She was also a very very polite professional lady. Ted, in the rental car department was also very helpful, courteous and professional. Bill, in service was also very kind, courteous, professional and he was ...
Our experience was one of a kind. We visited many dealerships before deciding to return to you because of your outstanding sales representatives and sales manager. You made our experience of buying a new car very knowledgeable and you helped us get the best possible deal for our money. We will surely recommend your dealership to all of our friends and family.
I would just like to say what a pleasure it was to work with Jim Scruton in purchasing our new 2017 Ram 1500. In order to get the truck I wanted they had to go all the way to Davenport, IA to get it. I have been buying all of my vehicles from Marty Cancila for over 30 years and have always been treated very well. I recommend this dealer to all my friends and family. The service department is first class. Thank you again Jim for all of the time that you took with us to make sure that we were completely ...
This is my fourth car from Marty Cancilla, and third dealing with Mark Ware. Each time was handled very well. I knew what I wanted and they took that into consideration and got me through the process with little wasted time.I would definitely recommend them to everyone.
We were concerned about the number of USB ports and Pete surprised us with an adapter that gave us two additional ports. Everyone was very nice.
Bought a new jeep this past weekend from Marty Cancila and it was a great experience. Both Pete Thibodeau and Jordan Slayback were a great help and made the experience a lot better. Definitely will be recommending them to others.
I visited three local Jeep dealerships in my area and only one took the time to find the exact jeep I was searching for. Pete, Jordan and Cydney were extremely patient with me and went out of their way to find the exact model and specs I was looking for. While the other dealerships tried to pressure me into settling for a different color and transmission, the staff at Marty Cancila found what I was looking for without the constant phone calls, texts and emails I received from other dealerships.
My husband and I worked with Pete Thibodeau at Marty Cancila and we couldn't be happier with the service and attention we received. From the moment we walked through the door, Pete was willing to work and assist us in anyway possible. The service we received from the entire staff was above any else I've ever experienced.
My wife and I worked with Jim @ Marty Cancila in Florissant. We discussed coming down to look at his inventory from almost 200 miles away for two weeks. It was Jim's product knowledge, patient demeanor, and professionallism that brought us to his desk. Upon meeting Jim my wife and I both commented that he was exactly what we had hoped he would be in person. Jim is NOT a shiny shoed car salesman full of deals and buzzwords. He's honest, fair, and full of technical knowledge about many makes and models. The showroom and support staff were all first ...
Because of the excellent service since 1996 I've made my 3rd purchase of a Chrysler vehicle Customer service is like no other!!!! Not only purchasing 3 vehicles was the best choice I could of made it was and is the wisest choice, from oil changes to tuneup this dealership have kept my vehicles running perfectly. Not performing or recommending any service that wasn't nessary. No pressures!! Best customer service ever!!!! Always beyond my expectations
I thank God for sending me to this dealership. I have challenging credit so I just knew that I was wasting my time talking to the dealer. I thought nothing beats a failure but a try you my as well see while your car is being serviced. Fortunately, the dealership was able to work with me on my down payment and I got the vehicle that I always wanted. Look at God!
It was a pleasure working with Pete. He was very professional & thorough when we purchased our new Jeep. As were Dan & Jordan. We would certainly recommend this dealership to friends and family.
I recommend Marty Cancila to anyone wanting to purchase a new or used vehicle. Lavell and the team at Cancila worked with me. I was able to get the vehicle I wanted; at a price that was affordable for me. This was the easiest and best purchase I've made so far. Thanks guys!
So happy we chose Marty Cancila, Pete the salesman was helpful and very patient. I recommend this dealership to anyone they will work with you.
I recently purchased a new Chrylser Pacifica from Pete and Gary. From the moment I walked into the store I receieved professional service from Pete. I was purchasing a vehicle for my wife and Pete took the time to understand which features were most important to me. He was knowledgeable about all the vehicles and found me a vehicle that met my needs but was also conscious of my budget. After we picked out a vehicle the new car manager, Gary, followed up with over the top service on my purchase. He made sure I was comfortable with vehicle and ...
This guy get it!!!!! I have been going back and forth trying to research and find the right vehicle for the family. I walked out knowing Pete wasn't looking for a sale, but looking to make sure my family was taken care of.... Many thanks!
I brought cars from many places but Marty Cancila tops them off. They go hard to make sure that purchasing a car from them will be a great outcome for the buyer. Staff was friendly, courteos and professional. I highly recommend Marty Cancila.!!!and it is American made vehicles. Hats off to the staff for a job well done!!!!
I purchased a new Ram 1500 and the entire staff was friendly and honest. Each member listened to what I wanted and worked with me to get my loan payment within my budget.
I bought a used pickup from Joe Vogt, and he was an absolute DELIGHT to work with. No BS, no pressure, just honest talk about what I wanted and what he could offer. The deal he made was fantastic, and I kept waiting for some "Gotchas" (extra fees, etc.) but there were NONE! Sammonne Hohensee was delightful to work with on the finance side, but (full disclosure) she failed to get back to me for WAY too long regarding a simple request. I let the team know that a single call or email update from her would have ...
I had great service from the time Simone gave me a phone call to inform me she had my online application information. I asked if she was a miracle worker since no one else could get me approved once I made it to the dealership and met Pete he was a very kind and informative salesman that took care of me from beginning to end of my transaction. The staff were all friendly and very helpful I would refer all of my family and friends to visit Marty Cancila Dodge Chrysler Jeep!
The team of professionals at Marty Cancila made the process of buying a car so simple and easy. I had the opportunity to work with Jim Scruton, Mike Hilfink, Jordan Slayback, Rick Bockhoff and Tony Cancila. A great group of auto professionals. I would recommended this dealership to friends and family!
Joe Vogt helped us get the car we wanted for the price we wanted. They were also able to get a car from another dealership to make it happen.
I came looking for a used car to purchase but was able to get a brand new car for a better deal. Lavell really helped me and went out of his way to make sure I found something nice within my budget.
I found the car buying experience at Marty Cancila's dealership to be excellent. I especially enjoyed dealing with Joe Vogt who was professional and made the entire experience much more relaxing and efficient. I would definitely recommend them to others.